• Description:HDI Qualified Help Desk Senior Analyst (HDSA)
• Passing Score:75%
• Practice Test - Number of questions:76 questions
• Simulation Test - Number of questions:76 questions
• Simulation Test Duration:90 minutes
• Has explanations:No

What are the two most important requirements for ensuring successful change management? (Choose 2)

Answer(s)

1. IT approved changes.
2. Change management authorisation and approval.
3. Administrative staff support.
4. Buy-in of affected stakeholders.
5. Meeting ISO9000 documentation standards

Change management authorisation and approval.

Buy-in of affected stakeholders.