• Description: Navision 4.0 Relationship Management
• Passing Score: 75%
• Practice Test - Number of questions: 111 questions
• Simulation Test - Number of questions: 111 questions
• Simulation Test Duration: 90 minutes
• Has explanations: No

Exam Type Microsoft To record a phone call as an interaction, what must be done prior to recording the interaction?

Answer(s)

1. - Relationship Management must have all Number Series setup.
2. - The Interaction Template Code for Outgoing phone calls has been selected on theInteractions tab of the Relationship Management setup window.
3. - Outgoing calls should automatically be recorded.
4. - Manually process the telephone call in a new Microsoft Word document and save this as anattachment to the Interaction Template

- The Interaction Template Code for Outgoing phone calls has been selected on theInteractions tab of the Relationship Management setup window.