• Description:Axapta 3.0 Sales and Marketing
• Passing Score:75%
• Practice Test - Number of questions:111 questions
• Simulation Test - Number of questions:111 questions
• Simulation Test Duration:90 minutes
• Has explanations:No

How can you make sure that your employees in your call center follow a consistent questioning technique?

Answer(s)

1. - Create a Questionnaire and attach it to the call list
2. - Detail the questioning technique in the Encyclopedia
3. - Attach a Microsoft Word document to the call list with specific questions on it using DocumentHandling
4. - Add a detailed media description to the campaign

- Create a Questionnaire and attach it to the call list