• Description: ITIL Foundation v.3
• Passing Score: 75%
• Practice Test - Number of questions: 111 questions
• Simulation Test - Number of questions: 111 questions
• Simulation Test Duration: 90 minutes
• Has explanations: No

Which of the following statements is INCORRECT?

Answer(s)

1. The Service Knowledge Management System (SKMS) includes Configuration ManagementDatabases(CMDB)
2. The SKMS can include user skill levels
3. The SKMS is part of the Configuration Management System (CMS)
4. The SKMS can include data on the performance of the organization

The SKMS is part of the Configuration Management System (CMS)