• Description: Apple Macintosh Service Exam
• Passing Score: 75%
• Practice Test - Number of questions: 84 questions
• Simulation Test - Number of questions: 84 questions
• Simulation Test Duration: 90 minutes
• Has explanations: No

Answer(s)

1. customer states that he has never been able to burn DVD's with his MacBook, yet his friendhas an identical-looking MacBook that can burn DVD's. You have verified that the customer'sMacBook has a DVD / CD-RW Combo optical drive and is running the latest version of Mac OSX. The MacBook has no other problems. What is the probable cause of this issue?A. The MacBook requires more RAM.
2. The MacBook requires a firmware update.
3. The MacBook optical drive is malfunctioning.
4. The Combo drive is not capable of burning DVD's.

The Combo drive is not capable of burning DVD's.