| 920-170 Exam |
| 920-170 - Exam Information |
- Description:Nortel 920-170 (NCSS) Symposium Call Center Server 5.0 Application Developer
- Passing Score:75%
- Practice Test - Number of questions:67 questions
- Simulation Test - Number of questions:67 questions
- Simulation Test Duration:41 minutes
- Has explanations:No
| Question of the day |
IT department has a SCCS 5.0 and requires agent telephones to enter Not Ready Mode after a defined time limits reached. Which method should you use to configure NRD on agent telephones using Symposium Call Center Web Client 4.5?
Answer(s)
- Make Set Busy
- Call Forc No Answer
- Let Call Ring
- Return to Queue
Return to Queue