• Description:Nortel 920-167 (NNCSS) Contact Center RIS.6.0 Application Developer
• Passing Score:75%
• Practice Test - Number of questions:51 questions
• Simulation Test - Number of questions:51 questions
• Simulation Test Duration:41 minutes
• Has explanations:No

IT department has a Communication Server (CS) 1000M Rls. 3.0 system that is running Contact Center Manager Server (CCMS) Rls. 6.0 and CallPilot Rls. 3.0. As part of CCMS-CallPilot integration, CallPilot agents (voice channels) must be configured on the CS 1000M. What is the correct configuration for CallPilot voice channels?

Answer(s)

1. Keys 0 and 1 of each channel must be configured as an AST set, while IAPG must be set to 0.
2. Key 0 of each channel must be configured as an AST set, while IAPG must be set to 0.
3. Key 1 of each channel must be configured as an AST set, while IAPG must be set to 1 for each channel.
4. Keys 0 and 1 of each channel must be configured as an AST set, while IAPG must be set to 1 for each channel.

Keys 0 and 1 of each channel must be configured as an AST set, while IAPG must be set to 0.