920-167  Exam

Exam # of questions Description  Update
920-167 51 Nortel 920-167 (NNCSS) Contact Center RIS.6.0... 02/15/2011
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920-167 - Exam Information
  • Description: Nortel 920-167 (NNCSS) Contact Center RIS.6.0 Application Developer
  • Passing Score: 75%
  • Practice Test - Number of questions: 51 questions
  • Simulation Test - Number of questions: 51 questions
  • Simulation Test Duration: 41 minutes
  • Has explanations: No

Question of the day

A Contact Center Manager Server (CCMS) is being installed using the CCMS Configuration Tool. What are three tasks that can be configured using this tool? (Choose three.)

Answer(s)

  1. script variables
  2. threshold classes
  3. assignments
  4. skillsets
  5. presentation classes
Correct Answer

threshold classes

skillsets

presentation classes