920-118  Exam

Exam # of questions Description  Update
920-118 41 Nortel 920-118 (NNCSS) Symposium Call Center Ser... 02/15/2011
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920-118 - Exam Information
  • Description:Nortel 920-118 (NNCSS) Symposium Call Center Server TAPI/Agent Inst/ Main
  • Passing Score:75%
  • Practice Test - Number of questions:41 questions
  • Simulation Test - Number of questions:41 questions
  • Simulation Test Duration:41 minutes
  • Has explanations:No

Question of the day

Which of the following can a field engineer expect to find in the data sent from Symposium Call Center Server 4.2 to TAPI 2.3?

Answer(s)

  1. Caller Line ID only
  2. Caller Line ID and/or Agent ID and/or DNIS
  3. Agent ID, and/or kill set name and/or caller input
  4. Caller Line ID and/or caller input (eg account number) and/or DNIS
Correct Answer

Caller Line ID and/or Agent ID and/or DNIS