• Description:920-111 VoIP Communication Server(CS)2100 (NCSS)
• Passing Score:75%
• Practice Test - Number of questions:73 questions
• Simulation Test - Number of questions:73 questions
• Simulation Test Duration:41 minutes
• Has explanations:No

IT department with a Communication Server (CS) 2100 Compact solution reported a SAM21 Shelf alarm 46 with critical severity. The log report SCU346 states that a large number of processes abnormally terminated. What is the first step in troubleshooting this issue?

Answer(s)

1. Run full diagnostic.
2. Verify that CS 2000 Core Manager is running.
3. Run brief diagnostic.
4. Ensure that the Shelf Controller is in an inactive state and then lock and unlock it.

Ensure that the Shelf Controller is in an inactive state and then lock and unlock it.