• Description:Unified Contact Center Enterprise Design (UCCED)
• Passing Score:75%
• Practice Test - Number of questions:71 questions
• Simulation Test - Number of questions:71 questions
• Simulation Test Duration:90 minutes
• Has explanations:No

In the Cisco Unified Contact Center Enterprise solution, what is the impact to the system if inbound call volumes increase?

Answer(s)

1. Agent capacity on the Peripheral Gateways are decreased.
2. Agent capacity on the Cisco Unified Communications Manager subscriber in the cluster aredecreased.
3. Agent capacity on the Cisco Unified Contact Center Enterprise Call Routers are decreased.
4. Agent reporting capacity in WebView is decreased.

Agent capacity on the Cisco Unified Communications Manager subscriber in the cluster aredecreased.