• Description: Avaya Proactive Contact Solutions Design Elective
• Passing Score: 0%
• Practice Test - Number of questions: 53 questions
• Simulation Test - Number of questions: 53 questions
• Simulation Test Duration: 120 minutes
• Has explanations: No

What are two ways that the Avaya Proactive Contact System can be set up to place outbound calls? (Choose two.)

Answer(s)

1. connected to an Avaya Interactive Response (IR) system
2. connected directly to the Public Switched Telephone Network (PSTN)
3. connected to a customer host system via Computer Telephony Integration (CTI)
4. connected to a customer Private Branch Exchange (PBX) via Computer Telephony Integration(CTI)

connected directly to the Public Switched Telephone Network (PSTN)

connected to a customer Private Branch Exchange (PBX) via Computer Telephony Integration(CTI)