• Description:IBM eServer zSeries Sales, Version1
• Passing Score:0%
• Practice Test - Number of questions:129 questions
• Simulation Test - Number of questions:129 questions
• Simulation Test Duration:120 minutes
• Has explanations:No

Answer(s)

1. customer has received the proposal, and the zSeries Specialist has addressed all of thecustomer's questions and concerns. When the sales specialist asks for the order, the customerseems reluctant to make a decision. Which of the following is the next logical step to close thisbusiness?A. Assume that the customer isn't convinced, and review the proposal again to help himunderstand all the details.
2. Determine the reason for the customer's objections and show how the solution will addressthem.
3. Inform the customer that the proposal is only good for 30 days and pressure for a quickdecision.
4. Invite the customer to a Executive Briefing and bring in the experts to help bring in the order.

Determine the reason for the customer's objections and show how the solution will addressthem.